Customer Stories

Improving the quality of life of those faced with disability at the University of Strathclyde

Improving the quality of life of those faced with disability at the University of Strathclyde

The Department of Design, Manufacture & Engineering Management (DMEM) at the University of Strathclyde is an innovative department aiming to offer broad-based education and research of relevance to meet industrial and commercial needs. Its fields of expertise range from creative and engineering design, through manufacturing and supply to the management of the entire value chain.

Anatomical Concepts (UK) Ltd offer worldclass rehabilitation engineering technology and associated services to the UK market. With many years’ experience of identifying and working with technology that impacts most dramatically on quality of life, Anatomical understands the needs of persons challenged with disability and the requirements of the health services that support them. Anatomical’s clinical knowledge spans orthotic devices, diabetic foot care, stroke and spinal cord injury rehabilitation. Anatomical provide products to the NHS, and private clients and organisations.

Challenge
With an emphasis on providing state-of-the-art rehabilitation engineering technology, Anatomical has always strived to improve the quality of life of those faced with disability. Continuously finding new ways of supporting their clients, Anatomical renewed efforts to deal with the important business challenge of providing services, in addition to products at distance and scale. Familiar with the concept of open innovation, Anatomical were able to leverage help through a PhD project in the department of Design, Manufacture and Engineering Management. There was no external ideation process in place, but with Crowdicity’s software Anatomical were able to connect with external healthcare and business professionals, academics, user groups, manufacturers, Government and many other actors to gain original and fresh ideas to improve the overall functionality and wellbeing of their client’s.

Solution
Anatomical set up their first open innovation initiative – the “service innovation challenge” as a mechanism to capture and share external ideas. The aim was to harness the collective intelligence of people whom Anatomical would not normally have contact with. At the core of this project was Anatomical’s online platform, an idea management gateway driven by Crowdicity that allowed the community to express ideas, discuss and vote online.

“Crowdicity empower the University of Strathclyd to connect with external professionals from all backgrounds whom they would not normally have access to. The online community grew and collaboration flourished yielding original and practical ideas. Crowdicity was able to bring a diverse group of people together to tackle an important business challenge, with and without medical knowledge, something many companies dream of doing.”
Robert William Anderson, University of Strathclyde

Results
During the project, Crowdicity’s platform attracted many professionals, producing many ideas, discussions and exciting community collaboration. Anatomical’s directors met with the community at a workshop to discuss the top ideas, as voted on by the community, to find ways of supporting and investing.

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